We have a corporate philosophy of being a professional travel planner who can respond to all our customers’ needs.
Based on this philosophy, we have been providing safe and fascinating tours to our clients. We believe that enhancing the protection of personal information of our customers, employees, and others who have business with our company is one of the most important duties of our company to increase reliability of our services.
In order to accomplish this social responsibility, we strive to handle personal information appropriately as a fair business operator in compliance with the following Basic Policy with the Act on the Protection of Personal Information, ordinances and guidelines related to the protection of personal information.
1.Collection, Use, Provision, Entrustment of Personal Information
We shall acquire personal information appropriately and fairly within the required scope for business. When using or providing personal information, we shall handle personal information only within the scope required for the execution of our business.
We shall not disclose or provide personal information provided to us to any third parties except with the prior consent of our customers, or for justifiable reason.
In addition, when entrusting personal information to external organization within the scope required for the purpose of utilization, we shall set standards for selecting trustees. After selecting the trustees, we shall enter into the necessary and appropriate contract with the trustees and conduct the instruction and supervision for them to ensure the security control for personal information.
2. Compliance with Laws, Ordinances and Standards for Personal Information
We shall strictly comply with the Act on the Protection of Personal Information and related ordinances, guidelines set out by the government, and other rules regarding the handling of personal information.
3. Security Control Measures for Personal Dara
We shall strive to prevent unauthorized access to personal data or the leakage, loss, or damage of personal data and ensure the security control comprehensively from four sides, human security control, systematic security control, physical security control, technical security control. Under an adequate security system such as maintenance of policies, as well as implementation of system for the maintenance of policies regarding use of data and secure management, we shall take appropriate and rational safety measures and continuously review and improve measures
In addition, we shall strive to assure the accuracy and recentness of data needed to attain the purpose of utilization.
If a problem should occur, we shall promptly notify customers or their agents of this fact. Moreover, we shall appropriately and promptly take actions and corrective measures.
4.Personal Information Management System
We shall comply with Japan Industrial Standards (JIS Q 15001: 2006, Personal Information Protection Management Systems, PMS) and establish a suitable personal information protection management system in respond to changes in the social and business environment surrounding our company. In addition, we shall continuously improve our system and constantly maintain appropriate condition by thoroughly informing all our board members and employees.
October 1, 2015 (Established)
President and Chief Executive Officer
World Planning Office Co., Ltd